"Based on extensive analysis of Intel Core 13th/14th Gen desktop processors returned to us due to instability issues, we have determined that elevated operating voltage is causing instability issues in some 13th/14th Gen desktop processors. Our analysis of returned processors confirms that the elevated operating voltage is stemming from a microcode algorithm resulting in incorrect voltage requests to the processor."
"Intel is delivering a microcode patch which addresses the root cause of exposure to elevated voltages. We are continuing validation to ensure that scenarios of instability reported to Intel regarding its Core 13th/14th Gen desktop processors are addressed. Intel is currently targeting mid-August for patch release to partners following full validation."
"Intel is committed to making this right with our customers, and we continue asking any customers currently experiencing instability issues on their Intel Core 13th/14th Gen desktop processors reach out to Intel Customer Support for further assistance."
针对此前因稳定性问题被退回的第 13 / 14 代酷睿台式机处理器，我们已进行大量详细的调查分析。现已确定是过高的运行电压导致了部分第 13 / 14 代酷睿台式机处理器出现不稳定情况。通过我们对退回处理器的分析，确认过高的运行电压由微代码算法造成，而该算法向处理器发送了错误的电压请求。
英特尔将提供一个微代码补丁，来修复过高电压导致的根本问题。我们还会持续进行验证工作，确保所有关于第 13 / 14 代酷睿台式机处理器稳定性问题的反馈都能得到解决。英特尔预计将于八月中旬完成全面验证后，向合作伙伴发布此补丁。
英特尔将全力妥善地帮助客户解决在第 13 / 14 代酷睿台式机处理器上遇到的稳定性问题。此前部分玩家反馈第 13 / 14 代酷睿台式机处理器运行虚幻引擎游戏时出现崩溃，英特尔 5 月已经联合主板制造商推出 BIOS 更新引入 Intel Default Setting 调整电压和功耗，并提醒用户尽量在未超频状态下使用。
Short answer: We can confirm there was a via Oxi dation manufacturing issue (addressed back in 2023) but it is not related to the instability issue.
Long answer: We can confirm that the via Oxi dation manufacturing issue affected some early Intel Core 13th Gen desktop processors. However, the issue was root caused and addressed with manufacturing improvements and screens in 2023. We have also looked at it from the instability reports on Intel Core 13th Gen desktop processors and the analysis to-date has determined that only a small number of instability reports can be connected to the manufacturing issue.
For the Instability issue, we are delivering a microcode patch which addresses exposure to elevated voltages which is a key element of the Instability issue. We are currently validating the microcode patch to ensure the instability issues for 13th/14th Gen are addressed. - Intel representative via Reddit.
太长不看版：我们承认有通孔氧化制造问题存在（已于2023年解决），但这个问题和不稳定问题无关。
完整版：我们可以确认通孔氧化制造问题影响了一些早期的英特尔酷睿第 13 代台式机处理器。然而，这个问题已在2023年找到原因并通过改进制造和检查流程得到解决。我们还从英特尔酷睿第 13 代台式机处理器的不稳定报告中研究了这个问题，迄今为止的分析结果确定只有少数不稳定报告可能与制造问题有关。
对于不稳定问题，我们正在提供一个微代码补丁，该补丁可以解决暴露在高电压下的问题，这是不稳定问题的一个关键因素。我们目前正在验证微代码补丁，以确保解决第 13/14 代的不稳定问题。 - 英特尔代表来自 Reddit。
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发表于 2024-7-23 22:08
发表于 2024-7-24 15:53