婆罗门
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战斗力 鹅
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注册时间 2012-10-5
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Q6: Hello; I have three questions. First, regarding the refunds again, but another issue: I was wondering whether your console partners, like Microsoft and Sony will by any chance participate in the refunds, or is the financial burden yours only? The second question – are you considering giving away a bigger DLC for free to make gamers feel less disappointed? Is it on the table? And the last one – could you comment on the latest leak from Jason Schreier about the change in your bonus policy? I’m wondering – will it be connected with the game’s revenues or will you be giving out bonuses at nominal value to retain the staff? That’s all from me.
MN: I’ll start – the question is whether Microsoft and Sony are participating financially in refunds. One has to understand: Microsoft and Sony have refund policies for every product that is released digitally on their storefronts. Despite several articles I’ve seen that things are being set up just for us, it’s actually not true – these policies are in place and have always been in place; they’re not offered specifically for us. Anyone who has purchased any title on the PlayStation network or the Microsoft storefront can ask for a refund, and if it’s made within certain boundaries, usually related to time, usage and so on, can ask for that refund. Our procedure here with Microsoft and Sony is not different than with any other title released on any of those storefronts. I want to state that clearly, as there seem to be certain misconceptions. In terms of financial participation, when our product is refunded, the share from the store that Microsoft took is refunded, and of course it’s something that is subtracted from the share of revenues that would normally be transmitted to CD PROJEKT. It’s, of course, not shared with us and is instead refunded to the given player – the given customer. I think that pretty much sums up the first one. Regarding the second question – we have stated our policy in terms of what we are doing with the players for now, and that’s where we stand. Regarding the third question – we don’t really comment on what someone else has stated about what’s going on at the studio. Thank you.
精户今天这电话会议记录提到了索尼和微软并没有给2077开特别的退款通道,各家依然按各家的退款规则进行退款。
最后,我们始终希望每个购买我们游戏的玩家都能满意而归。如果您愿意给我们一次机会,我们将非常感谢。但如果您对游戏在您主机上的表现不满意且不愿意等待后续更新,您可以选择通过 PSN 或 Xbox 等原购买渠道退款。如果退款被拒绝,请邮件至 helpmerefund@cdprojektred.com ,相关工作人员将全力提供帮助。从今天开始,您可以在接下来的一周内,即 2020 年 12 月 21 日之前提出申请。 再细看昨天晚上发的声明,其实在说你“可以”通过原渠道退款,如果退不了期限之前告诉我们我们帮你退。结果给大家造成了一种精户和索尼微软达成协议的错觉。
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